Privacy Policy

Last Updated: January 2026

1. Introduction

SJM CUMBRIA LIMITED ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sjmcumbrialimited.space (the "Website"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Subscribe to our newsletter or communications
  • Request information about our services
  • Communicate with us via email or phone

This information may include your name, email address, phone number, company name, and any other information you choose to provide.

2.2 Information Automatically Collected

When you visit our Website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit on our Website
  • Time and date of your visit
  • Time spent on each page
  • Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To respond to your inquiries and provide customer support
  • To send you marketing communications (with your consent)
  • To analyze how our Website is used and improve user experience
  • To detect, prevent, and address technical issues
  • To comply with legal obligations
  • To protect our rights and interests

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data
  • Contract: When processing is necessary for the performance of a contract
  • Legal Obligation: When processing is necessary for compliance with a legal obligation
  • Legitimate Interests: When processing is necessary for our legitimate business interests

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of others

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete data
  • Right to Erasure: You have the right to request deletion of your personal data
  • Right to Restrict Processing: You have the right to request restriction of processing of your personal data
  • Right to Data Portability: You have the right to request transfer of your data to another service
  • Right to Object: You have the right to object to processing of your personal data
  • Right to Withdraw Consent: You have the right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We will ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

SJM CUMBRIA LIMITED
6 Brunswick Street
Carlisle, England
CA1 1PN
Phone: +44 7403632737
Email: office@sjmcumbrialimited.space